Back to overview
Maintenance

Scheduled maintenance

Apr 01 at 07:00pm CEST  –  Apr 01 at 10:00pm CEST
Affected services
deepassist API
deepassist Admin API
deepassist BFF API
deepassist backend services
deepassist APP

Resolved
Apr 01 at 07:00pm CEST

In our continuous effort to maintain and enhance the quality of our services, we have scheduled a maintenance window for our systems. This routine maintenance is set for the first Tuesday of every month, starting at 19:00 (CEST) and lasting for a maximum of 4 hours. During this period, we aim to ensure that our API remains operational without any downtime, employing technical solutions to avoid service disruption. However, the ADMIN UI will not be available as we will be conducting necessary updates, which include shutting down the virtual machine, installing updates, and subsequently restarting the system.

Customers requiring assistance can reach out to our support team, which will be available to provide help throughout the maintenance period.

We are conducting scheduled maintenance on the first Tuesday of each month, starting at 19:00 (CEST) and expected to last no more than 4 hours. This maintenance is crucial for implementing updates and ensuring the security and reliability of our services.

During this period, please note:

The API will remain operational, as technical safeguards are in place to prevent downtime.

The ADMIN UI will undergo maintenance, including a shutdown, update installation, and reboot, and will be temporarily unavailable.

We apologize for any inconvenience this may cause and appreciate your understanding.